The shop

Futian Sam's Club

Updated 9 November 2026

Eternal East's direct bus runs from Hong Kong pickup points, which vary by route, to the door of Futian Sam's Club, with no MTR change and no wheeling a trolley through gates yourself. Press reports have shown single fares from about HK$35 to HK$65, depending on promotion and stop. We could not find a fare table from the operator, so check the live price. Do it the DIY way through Lok Ma Chau instead and you'll pay a fraction of that, but you'll be moving your own luggage through two immigration halls to get there.

The direct bus: skip the interchange entirely

The direct service is run by Eternal East Cross-Border Coach, still marketed on booking platforms under its pinyin name, Yongdong Bus. It picks up at stops that vary by route, Diamond Hill, Mong Kok/Yau Ma Tei, Tsim Sha Tsui, Sha Tin and Tsuen Wan among them on some lines and Hong Kong Island stops on others, and heads for INCITY Plaza (formerly the SCPG Center) at 69 Nonglin Road in Futian. Fares vary with promotions, and press reports show fares from HK$35 per trip, so check the operator's booking page for the live price and timetable.

Here's the catch. This coach actually crosses at Shenzhen Bay, not at Futian/Lok Ma Chau, because Shenzhen Bay is the nearby checkpoint built for vehicles. Everyone gets off the bus at the port, walks through Hong Kong and mainland immigration on foot, then re-boards the same coach on the other side. It's simple enough once you've done it once, but budget extra time if this is your first run, and note that Shenzhen Bay operates 06:30 to 24:00, so a later than planned return isn't the problem it would be at some other crossings.

Doing it yourself through Lok Ma Chau

If you'd rather keep the fare down and don't mind one change, Lok Ma Chau really is the closer crossing on a map, and it lands you almost in Sam's Club's back yard. Take the MTR East Rail Line to Lok Ma Chau, cross the footbridge into Futian Checkpoint, and you're already standing in Futian district. The port itself runs 06:30 to 22:30, tighter hours than Shenzhen Bay, so this route suits a morning or early afternoon run better than a late one.

From the checkpoint bus terminal, look for the "Futian Happy Shopping" Line A shuttle (福田歡樂購A線). HK01 reports that it runs on weekends and Hong Kong public holidays only, from the Futian Port bus terminal, and gives a fare of RMB2, so check the fare and days on the day. It drops you a five minute walk from the store near the Shenzhen Eye Hospital stop. If you'd rather take the metro the whole way, Nonglin station on Line 7 sits on the same road as the store itself, and Qiaoxiang on Line 2 is a further ten minute walk if Line 7 doesn't suit your route in. Either way, you're paying single digit yuan for the last leg, far less than the direct coach.

What this actually costs you in time

Nobody publishes an official door to door time for the direct bus, and it depends heavily on where in Hong Kong you board, so treat any specific figure you see quoted online with some suspicion. The walk through immigration at Shenzhen Bay adds real time on a busy weekend. The Lok Ma Chau route trades that for a shorter crossing, plus a short shuttle or metro hop. We have not timed either, so allow extra time.

We could not confirm the store's opening hours from Sam's Club, so check the Sam's Club app before a special trip, since mainland retailers shift hours around public holidays. And once you're at the till, remember Octopus isn't going to help you here. You'll want WeChat Pay HK or Alipay HK loaded up before you go rather than fumbling with it at checkout; our guide to paying in Shenzhen as a Hong Kong resident walks through setting either one up properly.

If Futian isn't actually the closest branch to where you live, it's worth working through the full Sam's Club Shenzhen hub before you commit to a route, since Shenzhen has at least five Sam's Club stores and the right crossing changes depending which one you're headed for. And if none of the options above quite fit your morning, run your own starting point and preferred hours through the border crossing tool to see which of the five ports actually saves you time.

Hours, fares, and rules move. Check ImmD, C&ED, or the operator the morning you travel.